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Among the advice to be found in the document are tips on how to migrate desktops, ensure interoperability and keep mobile workers on board -- all described in what the authors call "broadly technical terms" -- as well as recommendations on how to deal with the human-resources side of the swap.
The guidelines have been released in line with the EC's Interchange of Data between Administrators (IDA) programme, which is intended to ensure greater interoperability between the various public administrations of member states.
(The above is from a ZDNet report on this topic) More...
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